about Rico Skin Care
FREQUENTLY ASKED QUESTIONS
Everything you need to know. Find answers to the most common questions about our products, ingredients, orders and skincare philosophy.
Yes. Rico Skin Care is cruelty-free. We do not test on animals and work with partners who share that commitment.
Start with your skin concern — hydration, protection, glow, or repair — then choose the matching routine. Need help? Contact our specialists.
Orders within the UAE typically arrive in 1–3 business days. Regional and international delivery times vary by destination.
If something isn’t right, contact us within the return window with your order details and we’ll guide you through the next steps.
Yes, we ship to selected international destinations. Enter your address at checkout to confirm availability and rates.
Once your order ships, you’ll receive tracking details by email. You can also reach support with your order number for help.
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